Technical Support

Have a technical question? Need help with something? Whichever product of ours you are using, we are here to help! Contact us below and we'll get back to you shortly!

Mill Creek's human platelet lysate (hPL) reagents are manufactured and tested under a quality management system (ISO 9001) and are in compliance with the relevant cGMP guidelines. They are designed following the recommendations of USP <1043> ancillary materials for cell, gene, and tissue-engineered products. Our products are generally compliant with European Pharmacopoeia 5.2.12 and 5.1.7.

Technical Support

First, what type of technical support are you looking for?

General Product & Technical Support Form

CoA / Product Insert / CoO / SDS Request Form

Master File / Regulatory Support Form

General Product & Technical Support Form

Name(Required)

First Last

Company / Organization Name(Required)

Email(Required)

Phone(Required)

Question or Message?

CoA / Product Insert / CoO / SDS Request Form

Requested Document(s):(Required)

Certificate of Analysis (CoA)

Product Insert

Certificate of Origin (CoO)

Safety Data Sheet (SDS)

Name(Required)

First Last

Company / Organization Name(Required)

Email(Required)

Phone(Required)

Lot #(Required)

*If multiple lot #s enter all of them, separated by a comma

Product Type(Required)

Master File / Regulatory Support Form

We have a Type II Master file with FDA CBER. All of our hPL products are covered under Mill Creek's Master File (MF), which is referenceable with the FDA upon request (request a Letter of Authorization from us). Master File #: CBER MF 16784. Holder: Mill Creek Life Sciences, Inc. Subject (Title): Human Platelet Lysate Reagents.

Contact(Required)

Company / Organization(Required)

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Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Phone(Required)

Fax

IND Number(Required)

Yes

Not Available

Enter IND Number:(Required)

IND Title(Required)

Which hPL product needs to be cross-referenced?(Required)

Company Sponsored IND or Investigator Sponsored IND?(Required)

Company Sponsored

Investigator Sponsored

Sponsor Name(Required)

Note: Sponsor Name should be the same as what’s entered on FORM FDA 1571, Box 1. The IND Sponsor is the party that takes responsibility for the conduct of the clinical trial. It may be a company, an individual, an academic institution, or other organization. The Sponsor does not conduct the clinical trial unless the Sponsor is a Sponsor-Investigator.

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